Refund & Cancellation Policy

This Refund & Cancellation Policy applies to all payments made to GeoWeb (operating under the legal entity YoungTrendz) for any service, project, plan, retainer, consultation, or deliverable offered by GeoWeb. Please read this policy carefully before making any payment.

By making a payment to GeoWeb, you (the “Client”) acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy in full.

1. All Payments Are Non-Refundable

All payments made to GeoWeb are non-refundable once paid. No refund shall be issued after payment confirmation, regardless of whether the project has been started, paused, delayed, cancelled, or discontinued by the Client.

Making a payment constitutes the Client's confirmation and acceptance of this policy. No payment made to GeoWeb shall be eligible for a refund under any circumstances once the transaction is confirmed and successful.

2. No Cancellation After Payment

Project cancellation after payment is not allowed. Submitting a cancellation request, withdrawal request, or discontinuation notice shall not make the Client eligible for any refund, partial or full.

Once a payment is received and confirmed, GeoWeb allocates the reserved project slot, team, schedule, and resources for the Client. Therefore, cancellation after payment does not release GeoWeb from the work already committed, and no refund can be processed.

3. Payments Are for Reserving Resources and Execution

Payments collected by GeoWeb are towards reserving and executing the following, including but not limited to:

• Reserving project slots and timelines
• Planning and consulting time
• Team allocation and resource scheduling
• Creative work, design, and development effort
• Strategy, research, and brand planning
• Communication, reviews, and coordination
• Project management and execution

Service-based work involves time, manpower, planning, and resource allocation. As these resources are committed the moment a payment is received, refunds cannot be processed after payment.

4. Service-Based Work — No Refund After Payment

GeoWeb is a service-based agency. The work delivered involves human effort, planning, strategy, creative execution, development, and coordination over a period of time. Because service-based work consumes time and resources from the moment payment is confirmed, no refund can be processed after payment under any circumstances, whether the project is in progress, paused, delayed, completed, or discontinued.

5. Client Delays Do Not Qualify for Refund or Cancellation

Any delay caused by the Client in sharing content, approvals, product details, images, access, feedback, or any other required input shall not qualify the Client for a refund or cancellation. This includes, but is not limited to:

• Delay in sharing brand content, product details, or images
• Delay in providing approvals or feedback
• Delay in granting website, Shopify, domain, or platform access
• Delay in responding to queries or review requests
• Delay in sharing payment, documentation, or onboarding details

Project timelines are directly dependent on timely Client inputs. Any delay or non-response from the Client side shall not be grounds for refund, cancellation, or discount.

6. Third-Party Costs Are Borne by the Client and Non-Refundable

Certain project requirements involve third-party costs that are fully borne by the Client and are non-refundable. These include, but are not limited to:

• Shopify subscription and platform fees
• Domain registration and renewal
• Premium themes and templates
• Apps, plugins, and extensions
• Payment gateway setup and transaction charges
• Logistics and shipping tools
• Software, SaaS, and tool subscriptions
• Advertising and media spend (Meta Ads, Google Ads, etc.)
• External vendor, freelancer, or third-party service charges

GeoWeb does not control third-party pricing or refund policies. Any amounts paid to third parties are governed by their respective terms and are not refundable through GeoWeb.

7. Scope of Work, Revisions, and Deliverables

Revisions and deliverables shall be followed only as per the approved Scope of Work (SOW), proposal, or agreement signed between GeoWeb and the Client. Any work, feature, revision, or deliverable requested outside the approved scope shall be charged separately and is not included in the original payment.

The number of revisions, timelines, and deliverables are defined in the approved proposal or SOW. Requests beyond the agreed scope will be treated as additional work and billed accordingly.

8. No Refund for Partially Delivered or Ongoing Work

If a project is partially delivered or ongoing at the time of any discontinuation, pause, or cancellation request by the Client, no refund shall be issued for the work already done, resources already allocated, or time already spent by the GeoWeb team.

9. Payment Plans, EMIs, and Retainers

For projects paid in instalments, EMIs, milestones, or monthly retainers, each payment is non-refundable once paid. Pending instalments remain due as per the agreed payment schedule, regardless of project status, unless otherwise agreed in writing by GeoWeb.

10. Governing Law

This Refund & Cancellation Policy is subject to applicable Indian laws. Users and Clients are advised to review this policy carefully before making any payment to GeoWeb.

Any dispute arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the courts at Tiruppur, Tamil Nadu, India.

11. Company Details

GeoWeb (A division of YoungTrendz)

Legal Entity Name: YoungTrendz

Operating Brand / Division: GeoWeb

Business Type: Proprietorship

GSTIN: 33AABFY5662P1ZL

Address: Kangeyam Road, Tiruppur, Tamil Nadu – 641606

Phone: +91 7010124408

Email: ops@thegeoweb.com

Website: www.thegeoweb.com