Privacy Policy

This Privacy Policy explains how GeoWeb (“GeoWeb”, “we”, “our”, or “us”) collects, uses, stores, shares, and protects personal information when you visit our website, contact us, book a call, fill a form, make a payment, or use our services.

By using our website or sharing your details with us, you agree to the terms of this Privacy Policy.

1. About GeoWeb

GeoWeb is a founder-led website, branding, ecommerce, and growth consulting agency helping D2C, beauty, wellness, fashion, and consumer brands build and scale online.

For this Privacy Policy, “you” means website visitors, leads, clients, potential clients, vendors, partners, and any person who interacts with us through our website, forms, WhatsApp, email, calls, payment links, or other communication channels.

2. Information We Collect

We may collect the following types of information:

A. Personal and Contact Information

When you fill out a form, book a call, contact us, or request a proposal, we may collect:

• Name
• Email address
• Phone number / WhatsApp number
• Company or brand name
• Website or social media links
• City, country, or business location
• Business category
• Project requirements
• Budget range
• Preferred services
• Any other information you voluntarily share with us

B. Business and Project Information

For client projects, we may collect or receive:

• Brand details
• Product information
• Logo, brand assets, product images, videos, documents, and content
• Website access or collaborator access, where required
• Shopify, domain, hosting, analytics, or marketing platform details, where required for project execution
• Business goals, marketing plans, and launch information

C. Payment and Billing Information

When you make a payment, we may collect basic billing details such as:

• Name
• Email address
• Phone number
• Billing details
• Payment confirmation status
• Transaction reference ID

We do not store your full card details, UPI PIN, net banking password, or sensitive payment credentials. Payments may be processed through third-party payment providers such as Razorpay or other payment gateways.

D. Website and Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device type
• Pages visited
• Time spent on pages
• Clicks and interactions
• Referring website or traffic source
• Approximate location based on device or IP
• Cookies and tracking data

E. Communication Information

When you communicate with us through email, WhatsApp, calls, forms, or social media, we may store:

• Message history
• Call notes
• Meeting details
• Follow-up status
• Proposal and project discussion details

3. How We Use Your Information

We use your information for the following purposes:

• To respond to your enquiry
• To schedule discovery calls or meetings
• To understand your brand, project, and service requirements
• To prepare proposals, quotations, SOWs, MOUs, invoices, and project documents
• To deliver website, branding, ecommerce, marketing, and consulting services
• To communicate project updates and follow-ups
• To process payments and maintain billing records
• To improve our website, services, offers, and user experience
• To send relevant updates, resources, service information, and marketing communication
• To run analytics, ads, remarketing, and lead tracking
• To prevent fraud, misuse, or unauthorized access
• To comply with legal, regulatory, tax, accounting, or contractual obligations

4. Consent

By submitting your personal information through our website, forms, WhatsApp, email, payment links, or other channels, you consent to the collection and use of your information as described in this Privacy Policy.

You may withdraw your consent for marketing communication at any time by contacting us or using the unsubscribe/opt-out option where available.

Withdrawal of consent may affect our ability to provide certain services, respond to enquiries, or continue project-related communication.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, and similar technologies to improve website experience, analyze traffic, measure campaign performance, and show relevant ads.

We may use tools such as:

• Google Analytics
• Google Ads tracking
• Meta Pixel / Meta Business Tools
• LinkedIn Insight Tag
• CRM or marketing automation tools
• Other analytics or advertising platforms

These tools may collect information about your device, browser, website activity, and interactions with our ads or content.

You can control or disable cookies through your browser settings. However, disabling cookies may affect some website features or tracking preferences.

6. Sharing of Information

We do not sell your personal information.

We may share your information only when required for business, service delivery, legal, or operational purposes, including with:

• Internal team members
• Designers, developers, marketers, consultants, or project collaborators
• Payment gateway providers
• Website hosting and cloud storage providers
• CRM, email, WhatsApp, and communication tools
• Analytics and advertising platforms
• Legal, accounting, tax, or compliance advisors
• Government, regulatory, or law enforcement authorities, when legally required

Where possible, we only share the information necessary for the specific purpose.

7. Third-Party Services

Our website or services may use third-party platforms such as Shopify, Razorpay, Google, Meta, LinkedIn, WhatsApp, email tools, hosting providers, analytics tools, and other software services.

These third-party services may collect and process your data according to their own privacy policies. We recommend reviewing their privacy policies before using their services.

GeoWeb is not responsible for the privacy practices of third-party websites, platforms, or services that are not owned or controlled by us.

8. Client Project Data

During client projects, you may share brand assets, business information, product data, website access, platform access, marketing data, or confidential project information with us.

We use such information only for project execution, communication, strategy, design, development, marketing, support, and related service delivery.

We take reasonable care to keep client project information confidential. However, clients are responsible for granting only the required access and removing access after project completion, wherever applicable.

Unless agreed otherwise, GeoWeb may showcase completed work, website screenshots, project highlights, brand name, or case study references in our portfolio, social media, presentations, or marketing material.

If you do not want your project to be showcased publicly, you should inform us in writing.

9. Marketing Communication

We may contact you through email, WhatsApp, phone, SMS, or social media for:

• Project updates
• Follow-ups
• Proposals and service details
• Educational resources
• Offers and announcements
• Event, webinar, or consultation updates
• Relevant business insights

You can opt out of promotional communication at any time by contacting us. However, we may still send important project, payment, legal, or service-related communication.

10. Data Retention

We retain personal information only for as long as required for the purposes mentioned in this Privacy Policy, including:

• Responding to enquiries
• Maintaining client records
• Completing projects
• Legal, tax, accounting, and compliance requirements
• Resolving disputes
• Improving services
• Business records and audit purposes

When personal information is no longer required, we may delete, anonymize, or securely archive it.

11. Data Security

We take reasonable technical, organizational, and operational measures to protect your information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of internet transmission, cloud storage, email, or digital communication is completely secure. Therefore, we cannot guarantee absolute security of your information.

You are also responsible for keeping your account credentials, website access, email access, and platform passwords secure.

12. Your Rights

Subject to applicable law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent for certain uses
• Opt out of marketing communication
• Raise a grievance regarding data handling

To exercise these rights, please contact us using the details mentioned in this Privacy Policy.

We may ask you to verify your identity before processing certain requests.

13. Children’s Privacy

Our website and services are intended for businesses, founders, entrepreneurs, and adults. We do not knowingly collect personal information from children.

If we become aware that we have collected personal information from a child without proper consent, we will take reasonable steps to delete it.

14. International Data Transfer

Some of our tools, platforms, cloud services, or third-party providers may store or process data outside India.

By using our website or services, you understand that your information may be transferred to and processed in countries outside your location, subject to applicable laws and platform policies.

15. Third-Party Links

Our website may contain links to third-party websites, social media pages, payment pages, portfolio links, tools, or partner platforms.

We are not responsible for the content, privacy policies, or practices of third-party websites. Please review their privacy policies before sharing information with them.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, technology, or business practices.

The updated version will be posted on this page with a revised “Last Updated” date. Continued use of our website or services after updates means you accept the revised Privacy Policy.

17. Contact Us

For any questions, concerns, requests, or grievances regarding this Privacy Policy or your personal information, please contact:

GeoWeb

Legal Entity Name: YoungTrendz

Registered Address: Tirupur, TN, India

Email: ops@thegeoweb.com

Phone/WhatsApp: 7010124408

Website: www.thegeoweb.com

Grievance / Privacy Contact: hello@thegeoweb.com